Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you interact with Mindenergylogic.
Effective Date: January 15, 2025 | Last Updated: January 15, 2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, enroll in our programs, contact us, or interact with our website. This includes personal details necessary for providing educational services and maintaining communication.
Contact Information
Name, email address, phone number, and mailing address for communication and service delivery purposes.
Educational Data
Learning progress, course completions, assignments, and educational background relevant to our programs.
Technical Information
IP address, browser type, device information, and website usage patterns for improving user experience.
Payment Details
Billing information and transaction records processed securely through authorized payment processors.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our educational services. Our primary purpose is delivering quality learning experiences while maintaining clear communication with our students.
Information Sharing and Disclosure
We don't sell or rent your personal information to third parties. We may share your information only in specific circumstances outlined below, always with appropriate safeguards in place.
Service Providers
We work with trusted third-party service providers who help us operate our platform, process payments, and deliver educational content. These partners are bound by confidentiality agreements and can only use your information for specified purposes.
Legal Requirements
We may disclose your information when required by law, such as responding to subpoenas, court orders, or regulatory requests. We'll notify you of such requests unless prohibited by law.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and administrative safeguards.
While we strive to protect your information, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and contact us immediately if you suspect any unauthorized account access.
Your Privacy Rights
Under Taiwan's Personal Data Protection Act and other applicable privacy laws, you have several rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.
Your Rights Include
Access Rights
Request copies of your personal information we hold and understand how it's being used.
Correction Rights
Update or correct inaccurate or incomplete personal information in your account.
Deletion Rights
Request deletion of your personal information, subject to certain legal limitations.
Portability Rights
Receive your personal information in a structured, commonly used format.
Objection Rights
Object to certain types of processing, including direct marketing communications.
Restriction Rights
Request limitation of processing your personal information in specific circumstances.
To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention Periods
When information is no longer needed, we securely delete or anonymize it according to industry best practices. Some information may be retained in backup systems for a limited additional period.
International Data Transfers
Your information may be transferred to and processed in countries other than Taiwan, including locations where our service providers operate. We ensure appropriate safeguards are in place for international transfers.
When transferring data internationally, we use standard contractual clauses, adequacy decisions, or other legally approved mechanisms to protect your information according to this privacy policy.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of significant changes through email or prominent website notices.
We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Privacy Questions? Contact Us
If you have questions about this privacy policy or our data practices, please reach out to our privacy team.
Email: info@mindenergylogic.com
Phone: +88662052268
Address: No. 205號, Fuxing Rd, Taoyuan District, Taoyuan City, Taiwan 330
We typically respond to privacy inquiries within 2-3 business days.